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Please
direct questions
& suggestions about
TLA's continuing
education program
to Ted Wanner,
CE Specialist.
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T E X A S
L I B R A R Y A S S O C I A T I O N |
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TLA Live Workshops
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Law for Librarians
series – TLA partnered with TSLAC and the ALA
Intellectual Freedom Office to deliver three programs in
this series in 2006-07. DVDs from the videoconferences
and live workshop will be available from the Library and
Information Science Collection of the Texas State
Library and Archives Commission. These materials
naturally carry no fee or charge.
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Internet, CIPA, and Sexual Harassment
(videoconference, October 10, 2006)
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Like a Goldfish in a Bowl: Patron Privacy and
Confidentiality
(videoconference, March 13, 2007)
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Don’t Get the Book Thrown at You
(face-to-face workshop series, Spring 2007)
Dealing with Difficult Customers and Coworkers
by Lauren Burnet - Library people are renowned for
their customer service skills, but some people are
still challenging, sometimes on both sides of the
desk. This advanced communications workshop will
cover the following objectives:
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Identify
and understand the motivation and approach of your
interpersonal communication style so you can leverage
strengths and opportunities for improvement
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Explore
your communication style under pressure and learn how to
manage it for positive impact
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Increase
influence-ability by learning how to adapt your personal
communication style with others so that connection and
understanding is improved and your message is heard
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Discover
your ‘emotional triggers’ and learn how to self regulate
your responses
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Identify
and manage challenging internal and external
customer-patrons: Agnes Assertive, Ivan Irate, Paula
Passive-Aggressive, Gayle Gossiper, Vic Victim and Chris
Complainer
To register, please send
email to
Ted Wanner
(tedw@txla.org) or call
800-580-2852, x154:
May 6
(Tuesday)
–
Kurth Memorial Library, 706 Raguet Street, Lufkin, TX
75904;
9:00 am
–4:30 pm
May 7
(Wednesday)
–
Alief Branch Library,
7979 South Kirkwood, Houston, TX 77072;
9:00 am
– 4:30 pm
HALS will sponsor the
first 30 participants (normally $30 for TLA members, $40
for non-members)
May 9
(Friday)
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Corpus Christi Public Library,
805 Comanche Street, Corpus Christi
78401; 9:00 am
– 4:30 pm
STLS will sponsor the
first 30 participants (normally $30 for TLA members, $40
for non-members)
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TLA
Tutorials
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Self-paced
online tutorials related to TLA processes and member benefits.
Currently we have a
New Officers Briefing
(ppt). Please note: This is a
large
file (4MB).
This file is
best viewed as Notes Pages.
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PELSC (Professional Education for Librarians in Small
Communities)
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TLA is
partnering with TWU and TSLAC under an IMLS grant to provide
low-cost MLS degrees to librarians of record who have completed
TSLAC’s Small Library Management training program. Full
information is available at
www.twu.edu/twunews/press_releases/07pelsc.htm.
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CE Site
Updated
02 May 2008
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LE@D
(Lifelong Education At your Desktop)
Course of the Month
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LE@D
courses are self-paced online courses on library topics,
often with Blackboard discussion groups for those who wish
to go deeper into the subjects. TLA will highlight a new
course each month.
LE@D will
take TLA registrations at
www.leadonline.info/viewCategory.cfm?category=TLA
Courses will cost $20 for members and $30 for nonmembers
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Neil-Schuman PEN
(Professional
Education Network) Webinars
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Live online
sessions on critical library topics. Several are offered every
month. Fall topics include Web 2.0, Information Literacy,
Library Management, Faculty Collaboration, Business & Medical
Reference, and many more. Full descriptions, schedule, and
registration at
www.Neal-SchumanPEN.com. $85 for most audio courses, $109.95
for most full online courses. TLA members get 10% discount with
early bird registration and 5% discount otherwise. |
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