WEBINAR AZ Successful Communication in the Workplace for Library Specialists

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Wednesday, October 17, 2018 - 1:00pm - 2:00pm


Whether you are "on stage" or out front with your customers/patrons or behind the scenes and "backstage", you need to know how to communicate! Successful communication techniques, how to listen, and how to manage the avalanche of messages we get every day will be included in this webinar including communication styles and when to use them and recommendations for sample communication and free web-based communication tools. With the myriad of workers and patrons we have, there is no one way to successfully communicate!

Created on Jan 31, 2018 | Last updated January 31, 2018