May 12, 2015 - 11:00am
This webinar covers information desk services and resources, including the patron interview, moving patrons among public service desks, reader’s advisory, and delivering information and reference for paraprofessionals through online, digital and virtual services. 
May 19, 2015 - 2:00pm - 3:00pm
How can you increase collaboration in your school learning community? Building a Culture of Collaboration at Edublogs (link to: co-bloggers will share strategies for reaching out and developing collaborative relationships...
June 4, 2015 - 11:00am
This introductory program describes the role of electronic resources in the library, from databases to eBooks. It includes basic techniques for working with these applications as well as the tools to use them, such as eReaders, smartphones, and tablets.
July 7, 2015 - 8:00am - July 10, 2015 - 6:00pm
At Annual Assembly, held in July in Austin, TLA officers and committees gather to plan the year's activities and events. Conference planning at assembly includes program proposals and scheduling. In addition to the work meetings, several programs and special activities are...
July 16, 2015 - 11:00am
The instructor discusses the “care and feeding” of physical materials including basic book repair and caring for media (DVDs and CD Roms) as well as USBs and hardware peripherals.
July 19, 2015 - 3:00pm - July 22, 2015 - 2:00pm
The TALL Texans Leadership Development Institute provides advanced leadership and management education in service to all the libraries of Texas and the communities they serve. Participants study strategic planning, risk-taking, conflict negotiation, teambuilding, coaching,...
September 24, 2015 - 11:00am
Whether you are "on stage" with the customers or "backstage", you need to know how to communicate! Communication techniques, how to listen, how to manage the avalanche of messages we get every day. Communication styles will be included in this session, as well as handouts with...
October 21, 2015 - 11:00am
This webinar covers issues for serving juvenile patrons, including basic teaching techniques, coping with disruptive behavior, and legal issues of patron access and “latchkey kids”.
November 18, 2015 - 11:00am
Many support staff work side by side with library volunteers, or may even supervise them. This program provides “best practices” for interacting with unpaid library workers and some fundamentals of volunteer supervision.
December 9, 2015 - 11:00am
Libraries, like other nonprofits and government agencies, need to make the most of their staff. Everyone needs to juggle multiple responsibilities. Learn how to better coordinate your projects and tasks to save time and effort while increasing productivity.