PR Rx Section 1: The Basics

Using Electronic Communications


Bolster PR Efforts with Electronic Communications

As everyone knows, special events can be planned perfectly and delivered beautifully, but without the audience you desire, much work will be for naught. In addition, if the special event is designed to inspire, indicate support, or illustrate success and no one attends, the entire goal or message of the event can be lost.

What is the answer? The answer is the very best event public relations possible, matched to the desired audience and delivering a matching message. If your audience is Web savvy, the Web can provide great support and delivery possibilities.

Web Event PR Venues

The World Wide Web offers a variety of ways for event planners to integrate web environments into event publicity and planning. Like any environment, however, the web provides both good and bad (but primarily good) elements for making dynamic information accessible.

 

GOOD Elements

BAD Elements

Web-based
Event
Publicity

Web environments are unique environments, allowing publicity to be customized, personalized and updated with great speed and efficiency. Web publicity can provide critical publicity links to registration information, payment for events, pre-printed tickets, event directions, customized information (e.g., information and access for special needs, health-related issues), audience outcomes, content to read before/prepare for the event,  updated news, activities/event agenda, credits for event planners and sponsors, fundraising activities, post-event content, post-event activities, and post-event evaluation.

Clearly, one major positive element of the Web is that it can be linked to other web-based tools that can also be used for publicity including links to other organizations’ Web pages, individual emails, electronic lists, and blogs 

 

As with any “dynamic” environment, timing is everything. Connecting information to people through publicity and advertising can be typically a one-time thing, meaning that sending emails to individuals or lists may only get an individual’s attention once. Therefore, when to send out e-publicity that links people to your Web page is a critical element of designing Web environments. Other more negative elements for event publicity delivered over the web can include:

  • Web environments may be expensive to design, host, serve, and maintain
  • Third party website managers may not maintain currency or accuracy needed
  • Using a third party to update content may necessitate too long a lead time for changes needed
  • Not all audience members have access to the Web, therefore multiple, more expensive venues may have to be employed to reach and attract all desired audience members
  • Some interactive Web opportunities such as listserv and blogs may provide venues for unwanted comments and possible negative publicity
4
Web-based Event
Planning
Event planning is a time-intensive but exciting activity. Using the web and web-based resources to assist and enhance planning is not new; it does, however, offer increasing sophistication and opportunities for success every year. The Web provides opportunities for diverse groups of planners to efficiently and effectively identify examples and benchmarks of event PR, link dynamic information for other event planners, display drafts of information for other planners during the planning stages, and complete other pieces of event planning such as forms and applications. Web-based event planning can limit those involved to those with Web skills and Web access – thereby possibly eliminating critical partners. Web-based planning, which often moving swiftly, can move along at a pace so fast that some individuals may not be able to keep up and, in fact, may get lost in a morass of emails and digital documents.

 How to…

Plan/Publicize

  1. Identify individuals who can participate in the medium of web-based planning and the level of their possible involvement including asking, are they:

  • Individuals with only email access?
  • Able to join/receive electronic list emails? In digest form?
  • Able to exchange digital documents?
  • Familiar with threaded discussions on emails?
  • Familiar with blogs?
  • Able to complete Web forms?
  • Able to design Web pages?
  • Have no or limited Web access but has access through others
  • Have no or limited Web access by has access to faxed information
  1. Establish Web-based forums for discussion and document sharing.

  2. Establish identifying signatures for participating individuals for critiquing documents (e.g., colors, typefaces, formats).

  3. Identify potential audiences accessible by Web including email addresses, and electronic lists critical to potential event/activity audiences.

  4. Design Web/online content message(s) to match electronic forums and outline timelines for serving Web pages and distributing messages.

  5. Identify who on the event planning group will respond to interactive discussions with potential event attendees.

  6. Establish Web pages to “approach” for linking and advertising event Web pages.

  7. Outline the timeline for distributing and updating content.

Recommendations

  • Identify critical potential audience members who will assist event planners in publicizing through electronic posting/discussions. Leaders from the field can often – through comments and postings – engender more enthusiasm than event/activity planners.
  • Strive to include strategic planning partners in specific – although in possibly limited ways - even through they might not have Web access in order to establish broad input at critical junctures.
  • Rather than putting static content advertising a single event on a webpage, opt for dynamic effects for Web pages even though the content may be tangentially related or only focus on a single event. Ever-changing, but relevant, content builds a constituency for pre-, during and post-event activities.

Be sure to designate event planners who will be the responders to web-based discussion and content. Invaluable enthusiasm for and commitment to the event can be the critical pieces to success as leaders take roles in creating online forum messages and responding to potential attendees’ questions and ideas.



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